Privacy Policy

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iSURVEY Group AS (iSURVEY) is committed to protecting your privacy. When you browse through this website, iSURVEY collects information to enable it to track the usability and efficiency of the website. This information includes the number of times a web page is accessed, the browser used and the paths taken when moving through the website. iSURVEY does not store credit card details, nor does it share customer details with any third parties unless explicitly stated in this privacy policy.

iSURVEY may change this policy from time to time by updating this page. You should check this page from to ensure that you are happy with any changes. This policy is effective from 11/10/2019.

Collecting Your Personal Information

iSURVEY will make clear if it is asking to collect information, which may directly or indirectly identify you (personal information) or allows the company to contact you and give the opportunity to opt out.

iSURVEY collects information from you when you subscribe to a newsletter, fill out a form or enter information on the website.

What is Collected

iSURVEY may collect the following information:

  • Name and job title
  • Contact information including email address and phone number
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers
  • CV or other details to help you with your experience when applying for a role within the company
  • User data (see the Use of Cookies section below for more information)

Use of Your Personal Information

iSURVEY Group Limited may use your personal information for the following primary purposes:

  • To make the website easier for you to use by asking you to enter your personal information
  • Internal record keeping
  • iSURVEY may periodically send promotional emails about new products and services, special offers or other information that iSURVEY thinks you may find interesting, using the email address which you have provided with your expressed permission
  • From time to time, iSURVEY may also use your information to contact you for market research purposes or marketing communications upon your consent
  • To provide online services
  • To help iSURVEY create and deliver content most relevant to you
  • iSURVEY does not share this information with any other organisation or third party unless explicitly stated in this privacy policy
  • iSURVEY will not disclose your personal information, without notice, and then, only if required to do so by law

Protecting Visitor Information

iSURVEY Group’s website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to its site as safe as possible.

  • iSURVEY uses regular Malware Scanning
  • iSURVEY uses an SSL certificate

Recording and Managing Consent

iSURVEY will keep a record of when and how individuals gave consent and this can be withdrawn at any time by e-mailing and asking to be removed from subscriptions. iSURVEY will act on withdrawals of consent as soon as possible and will not penalise individuals who wish to withdraw consent.

All individuals who give their personal information have the right to access their personal data at any time. All individuals also have the right to rectify personal data that is inaccurate or completed it if incomplete. iSURVEY has processes in place to ensure that individuals are responded to without undue delay and within one month of receipt. iSURVEY is aware of the circumstances when this time limit can extend to respond to a request.

Changes to Information

iSURVEY regularly reviews and, where necessary, updates its privacy information.

If iSURVEY plans to use your personal data for a new purpose, the privacy information will be update and changes will be communicated to individuals before starting any new processing.

Use of Cookies

To ensure this website meets visitor needs, iSURVEY collects website statistics using cookies. A cookie is a piece of code which is placed on the user’s browser when they visit a website. A cookie can only be placed on a visitor’s computer if the customer accepts cookies or if the customer has visited the site previously and allowed the cookies.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you want the information to be used for direct marketing purposes. These will be clearly displayed and will always link back to this policy.
  • If you have previously agreed to iSURVEY using your personal information for direct marketing purposes. You may change your mind at any time by writing to the address listed below or emailing

iSURVEY Group Limited will not sell, distribute or lease your personal information to third parties unless it has your permission or are required by law to do so. iSURVEY may use your personal information to send you promotional information about third parties which iSURVEY thinks you may find interesting, if you tell the company that you wish this to happen.

You may request details of personal information which iSURVEY holds about you under the General Data Protection Regulation (GDPR). If you would like a copy of the information held on you, please write to iSURVEY's head office address listed below or email Please note that it may take up to one month of receipt to provide this information.

If you believe that any information iSURVEY holds on you is incorrect or incomplete, please write to the company on the address below or email as soon as possible. iSURVEY will promptly correct any information found to be incorrect.

iSURVEY has an obligation to delete or anonymise your personal data when it is no longer necessary to process the data for the purpose it was collected for. Additionally, you have a right to request iSURVEY to delete your personal data in certain situations. You also have the right to require that iSURVEY (temporarily) restricts the processing of your personal data in certain circumstances.

In certain circumstances, e.g. where the legal basis for processing is a legitimate interest, you may object to the continued processing. If you do so, iSURVEY will re-evaluate the legitimate interest and the interest of your data privacy. iSURVEY will only continue the processing activity if i) there are compelling legitimate reasons for the processing which outweigh your interests, rights and freedoms; or ii) the processing is necessary to establish, enforce or defend against legal claims.


iSURVEY is committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, iSURVEY has put in place suitable physical, electronic and managerial procedures to safeguard and secure the information it collects online.

Links to Other Websites

iSURVEY’s website may contain links to other websites of interest. However, once you have used these links to leave its site, you should note that iSURVEY does not have any control over that other website. Therefore, iSURVEY cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

iSURVEY does not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless it provides you with advance notice. This does not include website hosting partners and other parties who assist the company in operating its website, conducting its business or servicing you, so long as those parties agree to keep this information confidential. iSURVEY may also release your information when it believes release is appropriate to comply with the law, enforce its site policies, or protect its or other’s rights, property or safety.


Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. Please visit Google Support for further information.

iSURVEY uses Google AdSense Advertising on its website.

Google, as a third party vendor, uses cookies to serve ads on iSURVEY’s site. Google's use of the DART cookie enables it to serve ads to iSURVEY’s users based on their visit to its site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

iSURVEY has implemented the following:

  • Demographics and Interests Reporting

iSURVEY, along with third-party vendors such as Google, uses first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers work together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to its website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics opt out browser add on.

Changes to this Statement

iSURVEY may occasionally update this privacy statement. When this is done, iSURVEY will also revise the ‘last updated’ date of the privacy statement.

Track Signals

iSURVEY honours Do Not Track (DNT) signals and do not track, plant cookies or use advertising when a DNT browser mechanism is in place.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission and the nation's Consumer Protection Agency enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

iSURVEY does not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices, iSURVEY will take the following responsive action, should a data breach occur:

  • Notify the users via in site notification
  • Contact you within seven business days

iSURVEY agrees to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

Your Right to Lodge a Complaint

The GDPR gives you right to lodge a complaint with a supervisory authority, in particular in the European state where you work, normally live, or where any alleged infringement of data protection laws occurred. The supervisory authority in Norway is Datatilsynet and in the UK it is ICO. On these websites you can find more information about your rights and iSURVEY's duties under the applicable data protection legislation.

Contacting iSURVEY Group AS

If there are any questions regarding this privacy policy, you may contact iSURVEY using the information below.

PO Box 300
Billingstadsletta 14
NO-1396 Billingstad

Last updated: 11/10/2019 Third Party Disclosure